Effective as of JUNE 15, 2016
BY REGISTERING FOR, USING OR OTHERWISE ACCESSING THE SERVICE, OR ANY COMPONENT THEREOF, IN ANY MANNER WHATSOEVER, YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND UNDERSTOOD THIS AGREEMENT, YOU ARE CONSENTING TO BECOMING A PARTY TO THIS AGREEMENT, AND YOU ARE AGREEING TO BE BOUND BY AND TO COMPLY WITH THE TERMS AND CONDITIONS HEREIN.
THE SERVICE IS OFFERED AND MADE AVAILABLE ONLY TO USERS 18 YEARS OF AGE OR OLDER. IF YOU ARE NOT YET 18 YEARS OLD, PLEASE DISCONTINUE USING THE SERVICE IMMEDIATELY, OR IF, FOR ANY REASON, YOU DO NOT ACCEPT AND AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, PLEASE DISCONTINUE THE REGISTRATION PROCESS AND DO NOT ACCESS OR USE THE SERVICE, INCLUDING, WITHOUT LIMITATION, APPLICATION, SOFTWARE OR ANY AUDIOBOOK, TEXT OR OTHER MATERIAL AVAILABLE THROUGH THE SERVICE IN ANY MANNER.
eMusic reserves the right, in its sole discretion, to change or modify all of or part of this Agreement at any time. We will notify You of any such changes via email or by posting a change notice on our site at http://www.estories.com/. If any modification is unacceptable to You, You must stop using the Service. Unless otherwise specificallyset forth in our notice, and except as otherwise stated in this Agreement, all changes shall be effective upon the date we notify You of the same (“Effective Date”). Your continued use of the Service following the Effective Date will constitute Your binding acceptance of, and agreement to be bound by, the changes specified therein.
You should check back frequently and review the terms and conditions of this Agreement
regularly so You are aware of the most current rights and obligations that apply to You
and the terms and conditions of Your agreement with us. If any new products or services
become available, they will be considered a part of the Service and Your use of them will
be governed by the terms and conditions of this Agreement unless we notify You that different
terms and conditions apply. You must also comply with any additional terms which apply to
third-party content, material, information, software or other services.
When we refer to the “use” of the Services in this Agreement, we mean any actual or attempted access or use of any Service, including, without limitation, any transmission, exchange of information, or communication associated with the Services.
TABLE OF CONTENTS
1. ENROLLMENT IN THE SERVICE
eMusic currently provides the Service for sampling and/or downloading audiobooks in either DRM or DRM-free file format. The Service offers, for a certain recurring fee, and subject to certain limitations as described herein, specified download rights to our catalog of audiobooks. The Service also includes the ability to purchase audiobooks independent from any paid “Plan Option” (as defined in Section 6.1.1), subject to certain limitations as described herein. Furthermore, the Service includes the ability to preview a portion of audiobook downloads, typically 30 second clips, by streaming, in order to test out the download prior to purchasing same (“eStories Clips”). You understand and agree that these enrollments are limited, revocable licenses to access and make personal use of the Service.
In order to use the Service, You must obtain access to the Internet and pay any service fees associated with such access. In addition, You must provide all equipment necessary to make such connection to the Internet and to be able to download and listen to and/or view the media files. You must be at least 18 years of age to enroll and must provide valid credit or debit card information. To begin the enrollment process, You must complete the Service registration process located on our web site at http://www.estories.com/signup (“eStories Site”), on an eStories software application (“eStories App”) if possible, or such other registration process as we may provide from time to time.
We may modify, terminate, or suspend any or all aspects of our Service at any time, in our sole discretion, without liability, including but not limited to the availability of any feature, content, and hours of availability.
3. YOUR REGSITRATION OBLIGATIONS
3.1 Registration for the Service is conducted in the following languages: English, French, German, and Spanish. On registering for the Service You agree that You will retain a copy of the Agreement that applies at the time of Your registration whether by saving it to Your computer or printing it. Your confirmation email will include a link the then current Agreement. We will also retain a record of the Agreement.
3.2 You agree to provide true, accurate, current and complete information about yourself as prompted by the Service registration process, including a billing payment method (such information being the “Registration Data”). You further agree that, in providing such Registration Data, You will not knowingly omit or misrepresent any material facts or information and that You will promptly enter corrected or updated Registration Data via the Service, or otherwise advise us promptly in writing of any such changes or updates. You further consent and authorize Us to verify Your Registration Data, including but not limited to Your credit or debit card, as required for Your use of and access to the Service, as applicable. If Your card issuer does not validate Your card and authorize payment to Us, We will not accept Your registration.
3.3 Once You complete Your registration to the Service, You will be asked to provide an email address and password of Your choosing (collectively referred to herein as “IDs”). You agree that You will not allow another person to use Your IDs to access and use the Service under any circumstances. You are solely and entirely responsible for maintaining the confidentiality of Your IDs and for any charges, damages, liabilities or losses incurred or suffered as a result of Your failure to do so. We are not liable for any harm caused by or related to the theft of Your IDs, Your disclosure of Your IDs, or Your authorization to allow another person to access and use the Service using Your IDs. Furthermore, You are solely and entirely responsible for any and all activities that occur under Your account including any charges incurred relating to the Service. You agree to immediately notify Us of any unauthorized use of Your account or any other breach of security known to You. Breach of any provision of this paragraph may subject You to criminal or civil liability.
3.4 You can register for eStories via email address, Facebook, or Google.
3.5 When You submit Registration Data to Us, We will send You an email confirming receipt of Your Registration Data but this shall not require Us to accept Your registration for the Service.
5. TECHNOLOGICAL AND USE LIMITATIONS
5.1 eMusic will make reasonable efforts to keep the eStories Site and eStories App operational. However, certain technical difficulties, routine site maintenance/upgrades and any other events outside the control of eMusic may, from time to time, result in temporary service interruptions. eMusic also reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, functions of the Service with or without notice. You agree that eMusic shall not be liable to You or to any third party for any of the direct or indirect consequences of any modification, suspension, discontinuance of or interruption to the Service.
5.2 By enrolling in and/or using the Service, You acknowledge and agree that You have no right to provide any files obtained through the Service to any other party or through any other means. You may only make copies of any file obtained through the download portion of the Service for Your own personal use. You understand and agree that any eStories Clip You stream is solely intended for real time listening only and not intended for copy, storage, or permanent download even for Your personal use.
5.3 Because the Service is designed for personal sampling and use, You are not allowed to use any automated system for the selection or downloading of files. You may not use any method or technology to record, capture, or otherwise copy and/or reproduce any eStories Clip You preview. You may not use any script or other mechanism to collect, scrape, or gather any information or data from the Service. 5.4 You represent and warrant that You own or otherwise control all of the rights to the content that You post to the eStories Site. You may not use or allow others to use Your IDs and/or the Service, directly or indirectly, nor upload, distribute, transmit, communicate, link to, publish or access any data, information or material through using or otherwise in connection with the Service, that: (a) is libelous, defamatory, vulgar or obscene, pornographic, sexually offensive or explicit, harmful or harassing, threatening, hateful, or racially, culturally, ethnically or otherwise objectionable or offensive, discriminatory or abusive; (b) violates any law or regulation or the rights of others; (c) causes duress, distress or discomfort to another or is likely to deter or discourage others from using the Service; and/or (d) infringes any intellectual property, privacy, proprietary rights or confidentiality obligations of others. You are solely responsible and liable for any such activity, behavior, use and conduct. We have no liability and You bear the sole and exclusive risk associated with use of or reliance on the accuracy, quality, completeness, reliability or usefulness of any data, information or material in connection with Your IDs. You also may not use, nor allow others to use, Your IDs, the Service, directly or indirectly, to: (a) attempt to or actually disrupt, impair or interfere with, alter or modify the Service or any information, data or materials posted and/or displayed by us or anyone else; (b) act in a way that affects or reflects negatively on us, the Service, or anyone else; (c) collect or attempt to collect any information from others including, without limitation, personally identifiable information, without such party’s prior consent. You agree to comply with all applicable laws and regulations, including but not limited to local, state, provincial, federal laws, statutes, rules and regulations, as well as any international treaties, which are applicable to Your use of the Service.
5.5 You are prohibited from violating or attempting to violate the security of the Service, including, without limitation: (a) accessing data not intended for You or logging onto a processor, communications or access device or account which You are not authorized to access; (b) attempting to probe, scan or test the vulnerability of the Service or to breach security or authentication measures, regardless of Your motives or intent; (c) attempting to interfere with or disrupt the Service or service to any user, processor, host or network, including, without limitation, by submitting a virus, worm or Trojan horse; or (d) sending unsolicited e-mail or other information, including promotional materials, advertising, junk mail, spam, chain letters, or pyramid schemes. Violations of system or network security or this Agreement may result in civil or criminal liability. We have the right to investigate occurrences, which may involve such violations and we may involve, provide information to, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
5.6 You accept that it is Your responsibility to install appropriate anti-virus and security software on Your computer hardware to protect against a computer security threat which may be transferred to Your computer hardware through the use of the Service and/or the eStories Site including but not limited to viruses, Trojan horses, time bombs or any other form of programming routine designed to damage or otherwise impair a computer functionality or operation.
5.7 eMusic derives its rights to use the media offered on the Service from writers, publishers and other third parties for fixed periods of time and, sometimes, for limited methods of distribution, or for limited territories. As well, eMusic is sometimes required to pull certain media off the Service (or otherwise restrict access to such media) for legal or commercial reasons. Therefore, certain media offered or advertised by eMusic may not be available when You try to download, and not all media or methods of distribution are available in all countries.
5.8 eMusic may make available to You, from time to time, software and software updates for Your use in connection with the Service (any and all such software and software updates, individually and collectively, the “Software”). The Software is licensed, not sold, to You by eMusic. All rights associated with the Software not expressly granted to You hereunder are hereby reserved. You may use the Software only in connection with the Service. Except as and only to the extent any following restriction is prohibited by applicable law or to the extent as may be permitted by licensing terms governing use of open-sourced components included with the Software, You may not separate any individual component of the Software for use other than in connection with the Service, may not incorporate any portion of it into Your own programs or compile any portion of it in combination with Your own programs, may not transfer it for use with another service, or use it, or any portion of it, over a network and may not sell, rent, lease, lend, loan, distribute or sub-license the Software or otherwise assign any rights to the Software in whole or in part. We may discontinue some or all of any Software we provide, and we may terminate Your right to use any Software at any time and in such event may modify it to make it inoperable.
5.10 You agree that You will not, and You will not encourage, assist or authorize any other person to, for any reason whatsoever, reverse engineer, decompile, disassemble, or otherwise tamper with any security components, usage rules or other protection measures applicable to the Service or the content available on the Service. You further agree that You will not, and will not enable others to, copy (except as expressly permitted hereunder), decompile, reverse engineer, disassemble, attempt to derive the source code of, decrypt, modify, create derivative works of the Software, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by licensing terms governing use of open-sourced components included with the Software). Any attempt to do so is a violation of the rights of eMusic and its licensors of the Software, if any. You agree to abide by the rules and policies established from time to time by eMusic. Such rules and policies will be applied generally in a nondiscriminatory manner to users of the Service and Software, and may include, for example, required or automated updates, modifications, and/or reinstallations of the Software and obtaining available patches to address security, interoperability, and/or performance issues.
5.10 eMusic reserves the right to immediately and permanently terminate Your access to the Service if eMusic believes that You are violating any of the limitations listed in this section.
6. TERM, FEES, PAYMENTS; TRIAL PERIOD PROVISIONS
The term “month” (or “monthly”) is defined herein as a one (1) calendar month cycle; the term “quarter” (or “quarterly”) is defined herein as a three (3) calendar month cycle; and “year” (or “annual” or “annually”) is defined as a twelve (12) calendar month cycle. Any time reference means Eastern Time.
6.1 eStories Membership Plan
6.1.1 By registering for an eStories membership, You agree to pay the recurring fees designated for the “Plan Option” You select in accordance with Your membership, which can be found at http://www.estories.com/account and in accordance with this section 6.1. A “Plan Option” refers to the paid audiobook plan selected by You for your membership to gain access to the Service. Additional charges may include purchases You make (i.e., gift memberships and/or Extra Credits, as defined below) or changes you make to your Plan Option. Subject to Your right to terminate the Service prior to the Expiration of an eStories Trial Period (defined hereinafter in Section 6.2.1. below), if any, You agree to pay the applicable amounts for the minimum period specified therein. For the avoidance of doubt, if You select an offer which includes free bonus credits as part of Your first paid membership period, You will be charged upon registration and are responsible for paying fees for the Service as described in the preceding two sentences.
6.1.2. Subject to the terms in Section 6.1.8 and 8.2 below, Your membership will continue automatically at the fee rate applicable to the Plan Option You have selected unless terminated by eMusic or until You notify eMusic of Your decision to cancel Your membership. See below the Section entitled “Termination / Cancellation” for cancellation instructions. All Plan Options require a commitment for a minimum period(s) of time (“Plan Option Period”) and, consequently, cannot be terminated until the end of the Plan Option Period. You may, at any time during your Plan Option Period, set Your account to cancel at the end of your Plan Option Period, or select another Plan Option into which to renew, effective at the end of your then-current Plan Option Period. At the end of Your Plan Option Period(s), Your membership will automatically renew and You will be billed for a Plan Option at Your then current Plan Option, unless You elect to terminate your membership or enroll in another Plan Option. For example, if You are enrolled in a monthly Plan Option, then at the end of Your monthly Plan Option Period, Your membership will automatically renew and You will be billed for a monthly Plan Option. eMusic reserves the right to not automatically renew Your membership.
6.1.3. Each Plan Option Period (as applicable) during the term of this Agreement following Your registration or, if applicable, the Expiration of Your eStories Trial Period (as defined below), the fees for use of the Service will be billed automatically to the credit card or other payment method You designated during the registration process or subsequently provided to eMusic. If You do not cancel any eStories Trial Period which applies, then on expiry of it, You will be automatically enrolled in an eStories membership and billed based on the Plan Option You selected when You registered (or as You may have updated through the “your account” section of the Service.
6.1.4 If you believe someone has accessed the Service using your IDs without your authorization, you must contact eMusic immediately at email@example.com. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING EMUSIC WITH A VALID METHOD OF PAYMENT FOR PAYMENT OF ALL FEES.
6.1.5. Payment must be made be a credit card accepted by eMusic, or any other methods of payment as eMusic may accept from time to time. Your credit card will be billed monthly, annually, or otherwise pursuant to your Plan Option in advance commencing on the Expiration of Your eStories Trial Period or upon registration if You do not benefit from an eStories Trial Period, and continuing thereafter on a monthly/annual/otherwise applicable basis on the last day of the one (1) calendar month for the one (1) calendar month cycle/last day of the twelfth (12th) calendar month for the twelve (12) calendar month cycle, or as otherwise applicable, following the expiration of the preceding audiobook billing period (“Billing Date”). Paid memberships automatically renew throughout the day, at or around the time You sign-up to it. So You will be charged prior to 11:59pm ET on Your Billing Date. If eMusic does not receive payment from the credit card issuer or its agent, You agree to pay all amounts due upon demand by eMusic. Your card issuer agreement governs Your use of Your designated card in connection with the Service, and You must refer to that agreement and not this Agreement to determine Your rights and liabilities as a cardholder. YOU, AND NOT EMUSIC, ARE RESPONSIBLE FOR PAYING ANY AMOUNTS BILLED TO YOUR CREDIT CARD BY A THIRD PARTY, WHICH WERE NOT AUTHORIZED BY YOU.
6.1.6. If at any time you want to designate a different credit card, or there is a change in credit card validity or expiration date, you must contact eMusic immediately at firstname.lastname@example.org. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING EMUSIC WITH A VALID METHOD OF PAYMENT FOR PAYMENT OF ALL FEES.
6.1.7. If eMusic does not receive the full amount of Your account balance within thirty (30) days of the Billing Date, a late payment charge of one and one-half percent (1.5%) per 30 day cycle (or the highest amount allowed by law, whichever is lower) may be added to Your account and immediately become due and payable. Unless You notify eMusic of any discrepancies within sixty (60) days after they first appear on Your account statement, they will be deemed accepted by You for all purposes, including resolution of inquiries made by Your card issuer. You release eMusic from all liabilities and claim of loss resulting from any error or discrepancy that is not reported to eMusic within sixty (60) days of its first appearance on an invoice or credit card statement.
6.1.8. You agree to pay eMusic all reasonable attorney’s fees and costs incurred by eMusic to collect any past due amounts. Your account may be deactivated without further notice if payment is past due, regardless of the dollar amount. You agree to pay any outstanding balance in full within thirty (30) days of cancellation or termination of Your account.
184.108.40.206. If you are an End User in the US, EU, or UK territories, the fees, charges, and payments hereunder do not include, and You are solely responsible for paying, any taxes, duties, government levies, or other charges imposed by a taxing or other regulatory authority relating to Your use of the Service. You are solely responsible for arranging payment for any and all additional or premium charges for Your use of any third party services via the Service.
220.127.116.11. If you are an End User in the Canadian territories, the fees, charges, and payments hereunder are inclusive of any applicable VAT, taxes, and other charges imposed by a taxing or other regulatory authority relating to Your use of the Service.
6.1.10. EMUSIC RESERVES THE RIGHT, AT ANY TIME, TO CHANGE ITS FEES AND BILLING METHODS, INCLUDING THE ADDITION OF SUPPLEMENTAL FEES OR SEPARATE CHARGES FOR CONTENT, OR SERVICES PROVIDED BY EMUSIC, EFFECTIVE THIRTY (30) DAYS AFTER AN ONLINE POSTING AT http://www.estories.com. AT EMUSIC’S SOLE DISCRETION, EMUSIC MAY ADDITIONALLY PROVIDE NOTICE OF ANY SUCH CHANGE VIA EMAIL. If any such change is unacceptable to You, You may cancel Your membership, as provided in Section 8 below. YOUR CONTINUED USE OF THE SERVICE FOLLOWING THE EFFECTIVE DATE OF A CHANGE TO SUCH FEES AND BILLING METHODS SHALL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGE.
6.1.11. eMusic may allow You to re-download each of Your previously purchased audiobooks a limited number of times for any technical reasons at no additional charge; nonetheless, if You exceed a reasonable number of re-downloads (as deemed by eMusic) on any given audiobook(s), You will be required to re-purchase such audiobook(s). In any other event of technical errors when downloading an audiobook, please contact Customer Service by sending an email to email@example.com.
6.2 eStories Trial Period
6.2.1 If, when registering, You signed up for a membership with an “eStories Trial Period,” You will receive a Free Trial Credit(s) and be allowed a period during which You can try out the Service. Only one eStories Trial Period is permitted per person. The eStories Trial Period will expire upon the last day of the number of days indicated in the eStories Trial Period offer concerned as calculated in Eastern Time, (“Expiration of the eStories Trial Period”). Please refer to the confirmation provided on the site and via email for the specific terms of Your eStories Trial Period. Please note that some audiobooks will require multiple credits to download and may exceed Your Free Trial Credits. If You attempt to make a purchase during Your eStories Trial Period and You have already exceeded Your Free Trial Credits, You will be given the option to begin your membership at that time or purchase the audiobook for a dollar value. If You cancel the Service prior to the Expiration of the eStories Trial Period, You will not have any further obligation with respect to the Plan Option to which You have committed and any remaining Free Trial Credits will expire.
6.2.2 IF YOU DO NOT CANCEL ANY ESTORIES TRIAL PERIOD WHICH APPLIES, THEN ON EXPIRY OF IT YOU WILL BE AUTOMATICALLY ENROLLED IN AN ESTORIES MEMBERSHIP AND BILLED BASED ON THE PLAN OPTION YOU SELECTED WHEN YOU REGISTERED (OR AS YOU MAY HAVE UPDATED THROUGH THE “YOUR ACCOUNT” SECTION OF THE SERVICE). You may cancel your trial by visiting https://www.estoriescom/account/cancel or providing us with written notice of your desire to cancel.
6.2.3 By signing up to an eStories Trial Period, You understand and agree that: (i) You will be required to provide a billing payment method upon registration, and (ii) eMusic will obtain a pre-authorization for the fee amount that You will be charged at the Expiration of the eStories Trial Period. It is possible that some financial institutions may perceive these requested amounts as actual pending charges. These are not actual charges however, and You are solely responsible for any rules that Your credit card company applies to them, such as overdraft fees.
6.2.4 Free Trial Credits are only valid during eStories Trial Period; You shall forfeit any Free Trial Credits not used during the eStories Trial Period.
6.3 eStories A La Carte Service
6.3.1. The Service may include, subject to territory, the ability for you to purchase audiobooks independently from any Plan Option membership. By registering for such A La Carte Service, you agree that you will pay all fees and charges accrued by or in connection with your IDs for the Service (including, but not limited to, any applicable purchase price, taxes, and late fees) at the rates in effect when the charges were incurred. You further agree that eMusic may charge the method of payment designated during the registration process.
6.3.2. You agree to pay or have paid all fees and charges incurred in connection with Your IDs for the Service (including any applicable taxes) at the rates in effect when the charges were incurred.
6.3.3. If you believe someone has accessed the Service using your IDs without your authorization, you must contact eMusic immediately at firstname.lastname@example.org. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING EMUSIC WITH A VALID METHOD OF PAYMENT FOR PAYMENT OF ALL FEES.
6.3.4. Payment must be made be a credit card accepted by eMusic, or any other methods of payment as eMusic may accept from time to time. Your credit card will be billed at the time of or shortly after a transaction (e.g. purchase of an audiobook). You agree to pay or have paid all fees and charges incurred in connection with Your IDs for the Service (including any applicable taxes) at the rates in effect when the charges were incurred. If eMusic does not receive payment from the credit card issuer or its agent, you agree to pay all amounts due upon demand by eMusic. Your card issuer agreement governs your use of your designated card in connection with the Service, and you must refer to that agreement and not this Agreement to determine your rights and liabilities as a cardholder. YOU, AND NOT EMUSIC, ARE RESPONSIBLE FOR PAYING ANY AMOUNTS BILLED TO YOUR CREDIT CARD BY A THIRD PARTY WHICH WERE NOT AUTHORIZED BY YOU.
6.3.5. If at any time you want to designate a different credit card, or there is a change in credit card validity or expiration date, you must contact eMusic immediately at email@example.com. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING EMUSIC WITH A VALID METHOD OF PAYMENT FOR PAYMENT OF ALL FEES.
6.3.6. If eMusic does not receive the full amount of Your charges on the A La Carte Service, a late payment charge of one and one-half percent (1.5%) per month (or the highest amount allowed by law, whichever is lower) may be added to Your account and immediately become due and payable. Unless You notify eMusic of any discrepancies within sixty (60) days after they first appear on Your account statement, they will be deemed accepted by You for all purposes, including resolution of inquiries made by Your card issuer. You release eMusic from all liabilities and claim of loss resulting from any error or discrepancy that is not reported to eMusic within sixty (60) days of its first appearance on an invoice or credit card statement.
6.3.7. You agree to pay eMusic all reasonable attorney’s fees and costs incurred by eMusic to collect any past due amounts. Your account may be deactivated without further notice if payment is past due, regardless of the dollar amount. You agree to pay any outstanding balance in full within thirty (30) days of cancellation or termination of Your account.
18.104.22.168. If you are an End User in the US, EU, or UK territories, the fees, charges, and payments hereunder do not include, and You are solely responsible for paying, any taxes, duties, government levies, or other charges imposed by a taxing or other regulatory authority relating to Your use of the Service. You are solely responsible for arranging payment for any and all additional or premium charges for Your use of any third party services via the Service.
22.214.171.124. If you are an End User in the Canadian territories, the fees, charges, and payments hereunder are inclusive of any applicable VAT, taxes, and other charges imposed by a taxing or other regulatory authority relating to Your use of the Service.
6.3.9. EMUSIC RESERVES THE RIGHT, AT ANY TIME, TO CHANGE PURCHASE PRICES ON IT’S A LA CARTE SERVICE. EMUSIC DOES NOT PROVIDE PRICE PROTECTION OR REFUNDS IN THE EVENT OF A PRICE REDUCTION OR PROMOTIONAL OFFERING.
6.3.10. In the event you purchase an audiobook via the A La Carte Service but it fails to download completely, eMusic may allow you to retry the download by clicking the “retry download” button on the purchase page. In any other event of technical errors when downloading an audiobook, please contact Customer Service by clicking here or sending an email to firstname.lastname@example.org.
6.4 Refund Policy
6.4.1 eMusic may allow You to return Your audiobook purchase within 30 days of the purchase date. The refund You receive will depend on the manner of purchase. If the audiobook was purchased via Our A La Carte service, You will receive back the fees paid for the audiobook. If the audiobook was purchased via Your membership, You will receive back the credit(s) used for the audiobook. At no time will You receive a refund for the recurring fees associated with Your Plan Option.
6.4.2 eMusic reserves the right, in its sole discretion, to limit the number of refunds allowed to each End User, including, but not limited to, in cases where eMusic suspects abuse of the refund policy.
6.4.3 Recurring fees associated with your Plan Option are non-refundable.
“Rollover” refers to a credit(s) carrying over into the next calendar month.
6.5.1. Under any Plan Option, unless otherwise specified, any credits received via Your Plan Option that are unused will Rollover for six (6) calendar months, starting from the date You acquired the credit. If any credit(s) remains unused after the six (6) calendar months, You forfeit those credits(s).
6.5.2 Curtesy credits and other bonus credits may Rollover for a specified amount of time that differs from the six (6) calendar month period referenced in Section 6.5.1.
6.5.3 Free Trial Credits DO NOT Rollover.
6.6.1 Subject to certain limitations, eMusic allows You to place Your paid monthly or quarterly account on hold for either thirty (30), sixty (60), or ninety (90) days (“Hold Period”) starting the day before the next cycle associated with Your Plan Option Period (i.e., the next month if you are registered for a monthly Plan Option). You may only put Your account on hold once per year, starting from the first day You place Your account on hold. You cannot place any annual account on hold.
6.6.2 During Your Hold Period, You will not be charged. At the end of Your Hold Period, Your monthly or quarterly account will be re-activated and You will be charged the fee associated with Your current Plan Option.
6.6.3 You may continue to use Your credits during Your Hold Period.
6.6.4. Your credits will continue to Rollover during Your Hold Period.
Please note that some restrictions may apply to the audiobooks available for purchase during your membership. For example, some audiobooks may only be available via our A La Carte Service. Conversely, some audiobooks may only be available for members. Territory restrictions may also apply.
7. ESTORIES CLOUD
When You register for an eStories membership or the eStories A La Carte Service, You will receive a free eStories Cloud account. An eStories Cloud is a personal cloud storage We provide to You that can store and playback Your very own audiobooks You purchased via eMusic services. The eStories Cloud can only store unencrypted, M4B files.
8. TERMINATION/CANCELLATION/DISTANCE SELLING
8.1 To cancel Your eStories membership, please visit https://www.estories.com/account/cancel. If you cancel Your Account, eMusic will not refund any remaining portion of Your unused fees. However, cancellation of a paid membership will take effect at the end of the billing period during which You deliver notice to eMusic, and you will have until the end of said period to use any remaining credits in your account. Please note that, following cancellation of Your Account, You will lose any unused credits.
8.2 We may terminate this Agreement, and/or restrict, suspend or terminate Your use of the Service immediately and without notice or liability, if You violate, breach or fail to comply with this Agreement in any way (or, to the extent the law permits, we suspect that You have done so), and it will not limit any other rights or remedies which are available to us.
8.3 You may terminate this Agreement by (1) providing us with written notice of Your termination, or (2) visiting https://www.estories.com/account/cancel and following the prompts, and ceasing to use the Service. Upon the effective date of any such termination, Your right to use the Service shall immediately cease. In US and Canadian territories, termination is Your sole right and exclusive remedy if You are not satisfied with the Service.
8.4 Termination of this Agreement shall not relieve You of any obligations to pay accrued charges, including any prorated charges accrued for the billing cycle in which this Agreement is terminated.
8.5 In applicable territories, the Consumer Protection (Distance Selling) Regulations 2000 (“Regulations”) give consumers the right to cancel orders for services during the period of seven working days after the day on which provision of the service being provided commences. However under the exceptions to these Regulations, You agree that this right of cancellation does not apply. You have a right to terminate the Service during a Trial Period (if any) as outlined at 6.2.2, or otherwise at any time as outlined at 8.3 above.
8.6 Without limitation of any other provisions hereof regarding termination, we reserve the right to terminate Your use of the Service, without cause, upon reasonable notice. If such termination occurs in the middle of Your paid Plan Option and You have not exhausted the credits permitted to You under the applicable payment plan, we shall refund to You a share of Your prepaid fees for the period prorated for the number of remaining unused credits.
9. INTELLECTUAL PROPERTY RIGHTS
9.1 Only You may access the Service using Your IDs, unless otherwise agreed to in writing by eMusic. The Content (as herein after defined) available through the Service is the property of eMusic or its licensors and is protected by applicable laws and regulations, including but not limited to copyright, database right, and other proprietary and intellectual property laws. All software used on the eStories Site is owned or licensed by eMusic and is protected by copyright laws. Content received through the Service may be viewed, used and played for Your personal, non-commercial use only. You agree not to modify, reproduce, retransmit, transfer, distribute, disseminate, sell, broadcast, perform, create derivative works from, make available to third parties or circulate the content received through the Service to anyone or to exploit any such content for commercial or noncommercial purposes without the express prior written consent of eMusic. You further agree not to make use of the Content in a manner that would infringe the copyright therein. “Content” means any present, past and future content of the Service, including, but not limited to, software graphics, text, images, audio, designs, databases, trademarks, logos, domain names, trade names, service mark, any traded identities, any and all copyrighted materials (including source and object code), the “look and feel” of our website.
9.2 You acknowledge that eMusic retains exclusive ownership of the Service and all intellectual property rights associated therewith. Except as expressly provided herein, You are not granted any rights or license to patents, copyrights, database rights, trade secrets or trademarks with respect to the Service or its contents, and eMusic reserves all rights not expressly granted hereunder. You shall promptly notify eMusic in writing upon Your discovery of any unauthorized use or infringement of the Service (or its contents) or eMusic’s patent, copyright, database right, trade secret, trademarks or other intellectual property rights. The Service contains proprietary and confidential information that is protected by copyright laws and international treaty provisions.
9.3 By posting messages, submitting reviews, inputting data, suggesting playlists, suggesting ideas or engaging in any other form of communication through the Service (collectively referred herein as “User Material”), You are not forfeiting any ownership rights in such User Material and You continue to retain all of the same ownership rights. By submitting or posting User Material, You irrevocably grant eMusic a fully-paid, royalty-free, sub-licensable, transferable license to use, display, reproduce, distribute, modify, delete from, add to, prepare derivative works of, publish any such content and all intellectual property rights associated therewith, through the world in any media formats and any media channel now known or hereinafter devised for any promotional or commercial purposes, during the full term of copyright and all renewals and extensions thereof, without any obligation to make any payment to You or others or to give You credit. In addition, to the extent permitted by law, You waive all moral rights in Your User Material. In the event eMusic decides to give You credit, at eMusic’s sole discretion, You further grant eMusic the right to use Your name and likeness under the license contained in this paragraph in association with Your User Material and the promotion and advertising thereof. You also waive any right to inspect or approve any final product.
9.4 By submitting or posting the User Material, You represent and warrant that You own the User Material. You also represent and warrant that the posting of Your User Material does not violate any right of any party, including privacy rights, publicity rights, and intellectual property rights. By submitting or posting the User Material, You agree that Your submission of the User Material does not in any way implicate You as an employee, agent, or partner of eMusic. Finally, You agree to comply with eMusic’s community rules. By submitting or posting the User Material, You further forever release and discharge eMusic, its affiliates, advertising agency, successors, assigns and their respective officers, employees, agents from any and all claims, actions and demands arising out of, or in connection with, the use of Your User Materials, Your name and biographical data, including, without limitation, any and all claims for invasion of privacy and libel. This release shall inure to the benefit of the assigns, licensees and legal representatives of eMusic.
10. COPYRIGHT INFRINGEMENT
If you are a copyright owner and believe that any of the copyrighted material that is directly available via the Services is an infringement of your copyrighted work, please let us know. Pursuant to the Digital Millennium Copyright Act (“DMCA”), 17 United States Code § 512(c)(3), a notice of alleged copyright infringement should be sent to eMusic’s designated copyright agent at the following address: eMusic.com Inc.
Attn: Legal Department, Copyright Agent
215 Lexington Avenue, Suite 1800
New York, NY 10016
A notification of alleged copyright infringement must be addressed to eMusic’s copyright agent as listed above and include the following:
11. THIRD PARTY SITES AND INFORMATION
11.2 Our website may include User Material which may be objectionable, unlawful, inaccurate, or inappropriate. eMusic does not endorse any User Material, and User Material does not reflect the opinions or policies of eMusic. We reserve the right, but have no obligation, to monitor User Material and to restrict or remove User Material that we determine, in our sole discretion, is inappropriate or for any other reason. In no event does eMusic assume any responsibility or liability whatsoever for any User Material, and You agree to waive any legal or equitable rights or remedies You may have against eMusic with respect to such User Material. Please report inappropriate User Material by emailing us at email@example.com.
12. DISCLAIMER OF WARRANTIES
12.1 YOU EXPRESSLY AGREE THAT USE OF AND ACCESS TO THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND AN “AS AVAILABLE” BASIS. WE DO NOT MAKE, AND HEREBY DISCLAIM, ANY REPRESENTATIONS OR WARRANTIES REGARDING THE SERVICE, THE ESTORIES SITE, THE ESTORIES APP AND THE PRODUCTS AND SERVICES OFFERED THROUGH THE ESTORIES SITE, ESTORIES APP OR ANY PORTION THEREOF, EXPRESS, IMPLIED OR STATUTORY, INCLUDING (WITHOUT LIMITATION) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT OF THIRD PARTY RIGHTS, OR ANY WARRANTIES ARISING BY COURSE OF DEALING OR CUSTOM OF TRADE. WE MAKE NO REPRESENTATION OR WARRANTY THAT ANY MATERIAL, CONTENT, PRODUCTS OR SERVICES DISPLAYED ON OR OFFERED THROUGH THE SERVICE ARE ACCURATE, COMPLETE, APPROPRIATE, RELIABLE, OR TIMELY. WE ALSO MAKE NO REPRESENTATIONS OR WARRANTIES THAT THE SERVICE WILL MEET YOUR REQUIREMENTS AND/OR YOUR ACCESS TO AND USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, FREE OF VIRUSES, MALICIOUS CODE, OR OTHER HARMFUL COMPONENTS, OR OTHERWISE SECURE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
12.2 There may be links that will let You leave the eStories Site or that will let You access the eStories Site from third party sites. Linked third party sites are not under our control and we are not responsible for the contents of any such linked site or any link contained in such a linked site. Existence of links to other third party sites is not an endorsement by us in favor of such site or the products or services contained in any linked site. To the extent that the eStories Site contains links to or may be accessed from outside services and resources, the availability and content of which we do not control, any concerns regarding any such service or resource or any link thereto should be directed to the particular outside service or resource.
13. LIMITATION OF LIABILITY
13.1 IN THE US AND CANADIAN TERRITORIES, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER EMUSIC, ITS LICENSORS, SUPPLIERS, PARTNERS, AFFILIATES OR THIRD-PARTY SERVICE PROVIDERS SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR ANY OTHER FORM OF DAMAGES IN ANY MANNER ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR YOUR USE OF, OR INABILITY TO USE, THE SERVICE, REGARDLESS OF THE FORM OF ACTION OR THE BASIS OF THE CLAIM OR WHETHER OR NOT EMUSIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
13.2 IN THE EU AND UK TERRITORIES, SAVE IN THE CASE OF DEATH OR PERSONAL INJURY DUE TO OUR NEGLIGENCE OR WHERE WE HAVE ACTED FRAUDULENTLY, OUR TOTAL LIABILITY TO YOU FOR ANY DIRECT LOSSES SUFFERED BY YOU WILL BE LIMITED TO THE AMOUNT OF YOUR RECURRING FEE FOR ONE PLAN OPTION PERIOD, PURSUANT TO YOUR PLAN OPTION PERIOD AT THE TIME THE DIRECT LOSS WAS SUFFERED BY YOU. WE WILL ONLY BE LIABLE FOR LOSSES WHICH WERE FORESEEABLE TO BOTH YOU AND TO US AS A CONSEQUENCE OF US BREACHING THESE TERMS AND CONDITIONS BY OUR OWN NEGLIGENCE. FOR THE AVOIDANCE OF DOUBT WE WILL NOT BE RESPONSIBLE FOR ANY BUSINESS LOSS (INCLUDING LOSS OF PROFITS, REVENUE, CONTRACTS, ANTICIPATED SAVINGS, DATA, GOODWILL OR WASTED EXPENDITURE) OR ANY OTHER INDIRECT OR CONSEQUENTIAL LOSS THAT WAS NOT REASONABLY FORESEEABLE TO BOTH YOU AND US WHEN YOU COMMENCED USING THE ESTORIES SITE.
You agree to defend, indemnify and hold eMusic, its affiliated companies and their employees, contractors, officers, and directors harmless against any losses, expenses, costs or damages (including, to the extent permitted by law, our reasonable attorneys’ fees, expert fees’ and other reasonable costs of litigation or proceedings) arising from, incurred as a result of, or in any manner related to any claim or action based upon, to the maximum extent permitted by applicable law, (a) Your breach of, or failure to comply with, the terms and conditions of this Agreement, (b) Your use of the Service, and/or (c) the use of the Service by any other person using Your IDs. We may, in our discretion, participate in the defense of any such claim or action and any negotiations for its settlement or compromise. No settlement which may adversely affect our rights or obligations shall be made without our prior written approval. We reserve the right, at our own expense and on notice to You, to assume exclusive defense and control of any such claim or action and then Your corresponding indemnification obligation will end.
15. CHOICE OF LAW AND CONSENT TO JURISDICTION
To End Users who registered for eStories in US and Canadian territories: this Agreement is governed by the laws of the State of New York, U.S.A., without regard to its conflicts of law provisions; and You hereby consent to the exclusive jurisdiction of and venue in the federal and state courts located in New York County, New York, U.S.A. with respect to all disputes arising out of or relating to the Service. In addition, You hereby consent to the exclusive jurisdiction of and venue in such courts for any action commenced by You against us (or our affiliates).
To End Users who registered for eStories in EU and UK territories: this Agreement is governed by English law. You agree to submit to the non-exclusive jurisdiction of the English courts.
16. OTHER IMPORTANT PROVISIONS
16.1 Use of the Service is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this Section.
16.2 You shall not use the Service in any manner contrary to applicable laws and/or regulations. eMusic expressly disclaims any and all responsibility or liability for any action by You that is contrary to such law(s) by You and reserves the right to terminate Your Service immediately upon notice of Your failure to comply with any such laws and/or regulations.
16.3 Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement is in derogation of our right to comply with governmental, court and law enforcement requests or requirements relating to Your use of the Service or information provided to or gathered by us with respect to such use.
16.4.1 In US, EU, and UK territories, if any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement shall continue in effect.
16.4.2 In Canadian territories, if any provision of this Agreement shall be unlawful, void, or for any reason unenforceable, then such provision shall be severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions.
16.5 No failure or delay in enforcing any provision, exercising any option or requiring performance, shall be construed to be a waiver of that or any other right in connection with this Agreement.
16.6 You may not assign Your rights under this Agreement without our prior written permission and any attempt by You to do so shall be void from inception.
16.8 Any provision which must survive in order to allow us to enforce its meaning shall survive the termination of this Agreement; provided, however, no action arising out of this Agreement or Your use of the Service, regardless of form or the basis of the claim, may be brought by You more than one (1) year after the cause of action has arisen (or if multiple causes, from the date the first such cause of action arose) (subject to any shorter limitation applicable pursuant to Section 16.7 above) and You hereby waive any longer statute of limitations that may be permitted by law.
16.9 To the extent it may be applicable, You agree with us to opt out from and expressly exclude any applicability of the Uniform Computer Information Transactions Act.
16.10 A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
16.11 In the event You have any questions, concerns, or complaints about the Service, you should contact us via the Contact Us link on the Site or by email at firstname.lastname@example.org.